Sales Team Reviews

It is always a pleasure to meet with Darren. He is always helpful and has a good understanding of the types of systems that we design. He has a wealth of experience and can be a source of good suggestions and advice when we are working on an initial system design and build. I now consider Darren as a member of our extended team and as such he is the first to be approached with any new projects that come our way.

I have worked with Darren and his team for a number of years now and the support and customer service has always been excellent.

I had the pleasure of working with Darren on my DAQ Data Acquisition unit build, and I must say, his support was very good. Darren consistently demonstrated a high level of expertise and dedication, always providing prompt and helpful responses to my inquiries, often within just a few hours!

Through my tenure within my current position, I have interfaced recurringly with Darren on a variety of Amplicon Orders and my experiences have been overwhelmingly positive. Darren has proven to be tangibly committed to all ongoing orders and / or potential orders which I have liaised with him on, even in circumstances where the information provided by my own organisation has been uncertain in nature or provided in a leisurely manner. Any requests for information I have provided Darren have been actioned impressively quickly and I appreciate Darren's proactive approach to communication, especially in instances where responses on the part of my own organisation have faltered.

Always prompt, professional and customer oriented. We have received support in all our queries and were never left without a proper answer no matter the challenge. Big thank YOU!

Richard definitely excels in his position, always eager, quick to response, and willing to help.

I had a customer request for a terminal at a car wash. I had forwarded the specifications to Jastine and we had a very good exchange to narrow down the choice of product. thanks again. It's great how great the support from Jastine is and not just for the last request.

Excellent assistance, informational communication, detailed presentation of the offered product, immidiate response to our questions. Thank you for your entire help & cooperation.

I am the quoting manager for Saelig Co Inc. We are sales partners of Amplicon. Jastine is the best! She is kind and caring. Whether I am asking for a lead time, need help with part selection or any other issue she is right there. As I deal with over a hundred vendors, I will say that Jastine is at the top of my list. We just completed a sale that took a very long time. The end user kept coming back with more questions. Jastine got us the information we needed to close the sale. Jastine is top notch and a true asset to Amplicon.

Jastine’s positive attitude and determination to find a solution is as always very helpful.

Always supportive and positive.

Jastine is very reactive and always tries to find a solution to help us out.

Speed and competence: Jastine responds to our requests with precision

We really appreciate working with Jastine, as she supports us quickly and appropriately. The answers and offers are clear and appropriate. I also appreciate Jastine's always positive manner. Working with her is very motivating. Thank you Jastine! BR Frank

She is very kind and her quick reply is very helpful to me. She is the best!!

Jastine is always on time, fast, efficient and professional. She has a good knowledge of the products, she is very helpful!

Professional, fast, polite, just perfect.

Jastine is an excellent person, very responsive and responds to our requests for quotations and queries quickly and efficiently. She offers proactive support and on many occasions anticipates our needs, resolves problems with empathy, care and cultivates the relationship with Indra, as she shows great interpersonal and collaborative skills. It’s a pleasure to work with Jastine for her dedication, commitment, and support at all times.

Excellent service by Jastine, very friendly and quick response. Thank you!

Neil telephoned me following a web enquiry I made, for a 4U IPC. I explained what I was looking for, and the problems I needed solving, Neil listened and noted down the details, then prepared and sent quotations to me, with clear information on the options that we had, for a variety of solutions that Amplicon could offer, pointing out the various limitations and performance variations for the different equipment that was suitable. Thank you Neil.

Neil has provided excellent help in various projects we have discussed.

Akpomena is always very polite and helpful. On more than one occasion when we have had a tight timeline for our customers, Akpomena has found solutions for us to use alternative parts/products without compromising on quality to ensure we meet our deadline.

Friendly, helpful and always responds fast to emails/calls. Thanks AK

Zaid has been in contact since the acquisition of our data loggers, making sure everything works fine and to let us know any potential product we might need. He has been really helpful and kind.

Zaid has been assisting me with pricing and replacement model information as part of a major review activity at Roke Manor. This has required a significant amount of work, which is very much appreciated. Zaid is always willing to help and has been extremely helpful. Thanks Zaid.