Amplicon Customer feedback: Sales
Our goal is to ensure that we maintain the highest standards of customer service. With over 50 years experience in engineering, Amplicon dedicates expertise and resource into constantly improving the technical competence of its sales team.
We actively seek feedback from our customers about what they think of Team Amplicon, our products and our value added services.
As a result, 100% of our customers rate the Amplicon Sales Engineers as "Excellent/Very Good".
Questions we asked
Question 1: Rate the technical competence of the Sales Engineer
Question 2: Rate timescale and efficiency of the quote
Question 3: Rate overall sales experience
Question 1:
Rate the technical competence of the Sales Engineer
Customers were asked to rate the technical competence of the sales engineers on a scale 1 to 5.
1 being Unsatisfactory and 5 being Excellent.
Question 2:
Rate timescale and efficiency of the quote
Customers were asked to rate the timescale and efficiency of the quote from our sales engineers on a scale 1 to 5.
1 being Unsatisfactory and 5 being Excellent.
Question 3:
Rate overall Sales experience
Customers were asked to rate the overall experience with our sales engineers on a scale 1 to 5.
1 being Unsatisfactory and 5 being Excellent.
Testimonials
Very impressed with the overall sales experience, and the products even arrived sooner than expected!
Friendly and informative communication, and always on time with the datasheets.
Very good, straight on it despite how last minute the request was. Very quick and so helpful!
If they don't know the information right away, they are very quick at getting back to me with answers.
Really happy with the service!